Responsible Gaming
Last updated: 25 March 2026
TheSweepsArena.com is committed to helping users play responsibly. Gaming should be entertainment—not a way to make money or solve financial problems. If you are under 18, do not use our services.
Set boundaries
- Set a budget and stick to it.
- Set time limits and take regular breaks.
- Never chase losses or increase stakes to recover money.
- Avoid playing when stressed, upset, or under the influence.
Warning signs
- Spending more time/money than intended.
- Borrowing money or hiding activity.
- Impact on work, study, relationships, or mood.
- Feeling unable to stop.
Limit-setting, breaks, and self-exclusion
If you need a break, we can help you restrict access. You can request:
- Cooling-off periods (temporary account restriction)
- Self-exclusion (longer-term restriction)
- Account closure
To request any of the above, contact us at contact@thesweepsarena.com or call +64 21 845 7392. We may ask for basic details to verify your account and confirm the restriction period.
New Zealand support and information
Gambling Helpline NZ: Call 0800 654 655, text 8006, or visit gamblinghelpline.co.nz.
1737: Call or text 1737 for free, confidential support from a trained counsellor (NZ).
Department of Internal Affairs (DIA): Gambling information and regulatory resources at dia.govt.nz/Gambling.